FAQs | Seek The Uniq

FAQs

HOW DO I MAKE A PURCHASE?
Shopping at STU is easy, peasy. 

Use the CLOTHING, BAGS, ACCESSORIES, WEE-ONES, HOME, AND ONE-OFFS links to browse. Once you have sought the uniq and have found something you love, tick on your preferred size and color and click on 'ADD TO CART' button. 

Review items on your shopping cart and proceed to checkout.
 
DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?
We like to keep your act of seeking-the-uniq stress-free, requiring only the information necessary for shipping and corresponding purposes. Setting up an account will only take a jiffy and by doing so, we ensure even easier and swifter shopping next time.

 

WHAT PAYMENT METHODS DOES STU ACCEPT AND IS IT SAFE TO USE MY CREDIT CARD ONLINE?

We accept the following payment options:
VISA & Mastercard credit cards. All payments are processed through a secure checkout system provided by Paypal or Braintree.  On the paypal checkout page, there are fields that will accept credit card details even if you are not a Paypal member.   
Cash on Delivery accepted  ***Metro Manila Only*** in the Philippines. Provincial orders will need to use either the bank deposit, credit card or paypal payment options.
 
For bank deposit, please email shop@seektheuniq.com 

 

DOES STU ACCEPT INTERNATIONAL ORDERS?
We gladly do so! Kindly scoot over to the SHIPPING PAGE to learn more about our shipping options. 
 

DOES STU ACCEPT RETURNS AND EXCHANGES?

We know how fickle minded most of us can be, so it's no biggie if you change your mind!
Just let us know within 5 days of receipt.  Should you decide to return, given that the items are in the same condition as they were received, we will gladly give a full refund in the form of store credits. 
Exchanges are welcome too as long the items are in the same condition as they were received. Please bear in mind that all shipping charges back to us and again to you will be of your responsibility.
See? No biggie! Just drop us a line at shop@seektheuniq.com for matters of exchanges and returns.